Privacy policy

Last updated: March 16, 2026

Derma Revive operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Derma Revive is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described below.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably identify you.

Depending on how you interact with our Services, we may collect or process the following types of personal information:

Contact Details:

      - Name

      - Shipping address

      - Billing address

      - Email address

      - Phone number

Financial Information:

      - Payment card details

      - Billing information

      - Payment confirmations

      - Transaction details

Account Information:

       - Username

       - Password

       - Security questions

       - Account preferences and settings

Transaction Information:

        - Items you view

        - Items added to cart or wish list

        - Products purchased, returned, exchanged, or cancelled

        - Purchase history

Customer Support Communications

Information you provide when contacting us for support or inquiries.

Device Information

        - IP address

        - Browser type

        - Device type

        - Network connection information

        - Unique device identifiers

Usage Information

Information about how you interact with the Services, including browsing behavior, pages visited, and interactions with features.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content and advertisements.

Sources of Personal Information

We may collect personal information from the following sources:

Directly From You

When you create an account, place an order, communicate with us, or otherwise provide information directly.

Automatically Through the Services

Information collected through cookies, analytics tools, and your device when interacting with our website.

From Service Providers

Third parties who support our technology, payment processing, analytics, shipping, or other services.

From Partners or Third Parties

Business partners or advertising partners who help us deliver services or promotions.

How We Use Your Personal Information

We use personal information for the following purposes:

Provide and Improve Our Services

We use your information to:

       - Process payments and fulfill orders

       - Ship products and manage deliveries

       - Handle returns and exchanges

       - Manage your account

       - Provide customer support

       - Personalize your shopping experience

       - Recommend products based on browsing or purchase history

Marketing and Advertising

We may send promotional emails, offers, or marketing communications. We may also display advertisements based on your activity on our site or other websites.

You can unsubscribe from marketing emails at any time using the unsubscribe link provided.

Security and Fraud Prevention

We use personal information to:

       - Protect customer accounts

       - Prevent fraud or illegal activity

       - Maintain secure payment processing

       - Protect our website and customers

Communicating With You

We may contact you regarding:

       - Orders or transactions

       - Customer support inquiries

       - Account notifications

       - Service updates

Legal Compliance

We may use or disclose information to comply with legal obligations, respond to law enforcement requests, enforce our policies, or protect the rights and safety of our business and customers.

How We Share Personal Information

We may disclose your personal information in certain circumstances, including:

Service Providers

With Shopify, payment processors, analytics providers, shipping carriers, and other vendors who help operate our business.

Marketing and Advertising Partners

We may share limited information with partners who assist with advertising or marketing campaigns.

Depending on where you live, you may have the right to request that your information not be used for targeted advertising.

Business Transfers

In the event of a merger, acquisition, sale of assets, or similar transaction.

Legal Requirements

To comply with legal obligations, enforce policies, or protect the rights and safety of our business and customers.

Relationship With Shopify

Our store is hosted on Shopify. Shopify collects and processes personal information related to your interaction with our website in order to provide and improve its services.

Information you provide may be transmitted to Shopify and other third-party providers located in different countries. Shopify may also use data from multiple merchants to improve its services and provide enhanced features.

To learn more about Shopify’s privacy practices, visit:
https://privacy.shopify.com/en

Third-Party Websites

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of these third-party services. We recommend reviewing their privacy policies before providing personal information.

Children's Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can remove the information.

Data Security and Retention

We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is completely secure.

We retain personal information only for as long as necessary to:

       - Provide services

       - Maintain accounts

       - Comply with legal obligations

       - Resolve disputes

       - Enforce agreements

Your Privacy Rights

Depending on where you live, you may have rights related to your personal information, including:

Right to Access
Request access to the personal information we hold about you.

Right to Delete
Request deletion of your personal information.

Right to Correct
Request correction of inaccurate personal information.

Right to Data Portability
Request a copy of your personal information in a transferable format.

Marketing Preferences
You may opt out of marketing communications at any time by using the unsubscribe link in our emails.

To exercise these rights, please contact us using the email below. We may need to verify your identity before processing requests.

Complaints

If you believe your privacy rights have been violated, you may contact us using the information below. You may also have the right to file a complaint with your local data protection authority.

International Data Transfers

Your information may be transferred, stored, or processed in countries outside your own. When required, appropriate safeguards are used to protect personal data transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised Last Updated date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: dermarevive@outlook.com